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FAQ

FAQ

What types of payments does Teadora accept?

We currently accept Visa, Mastercard, Discover and American Express.

We use Shopify's Verification System and therefore you can feel comfortable that your information and purchases are pre-screened to avoid fraud.

How long does it take for my order to be processed?

Orders are generally processed within 1-2 business days. We do not ship over the weekend or on holidays, therefore any orders received after 12PM PST on Friday, will not be processed until the following Monday and may therefore take up to 72 hours for processing. Natural MakeUp Cosmetics Orders ship w/in 3 business days. 

Where are Teadora's products manufactured?

All of our products are currently manufactured in the United States.

Are Teadora products organic?

We want our products to be as organic and as natural as they can be while still being extremely effective.

This means that, while all of the ingredients that we source sustainably from the Amazon are 100% organic, our finished products range from the most organic (100% organic Toning and Exfoliating Bars) to least organic (Shampoos & Conditioners).

We use no harsh chemicals, and all of our products are vegan, cruelty-free, and contain no sulfates, phthalates, parabens, silicone, gluten, or synthetic fragrances, so you can feel good, inside and out.

I have sensitive skin. Which products can I use?

Because our products are made with no synthetic fragrances or harsh chemicals, we have had many customers with sensitive skin use our products successfully.  If you are unsure if our products are right for you, try ordering samples. Click Here to choose up to 5 samples for free. Just pay $5 shipping.

Where do I enter my promo code?

You can enter promo codes during the last step of check-out, before confirming your order.

Can I sample your products?

Yes! Click Here to choose up to 5 samples for free. Just pay $5 shipping.

Where can I buy Teadora outside of the US?

Visit our partner Runway2Street for international addresses--choose your flag in the upper right to see if they ship to your address.

We are currently not available at other retailers outside of the US. Let us know where you would like to be able to buy our products, and sign up for our newsletter to find out when we launch new partnerships.

We love hearing from customers.

Let us know if you have any questions and we'll get back to you as soon as we can.

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